Age Policy

21+

You must be at least 21 years old to purchase from woodysglassgallery.com! By entering our website, purchasing or entering the store, you agree you are at least 21 years of age and have a government issued ID to verify.

Privacy Policy

When it comes to purchasing anything online, the security question towers above everything else. Our store’s overall cyber security and particularly the billing process security is something we do not take lightly. All of your shopping here will be a fun and safe experience.

Shipping Policy

Useful information about delivery and shipping.

• All products will be shipped discretely via USPS shipping. You will receive an email with a tracking number as soon as we start packing your order, & that label will update within 1-3 business days. Orders shipped with USPS get dropped off within 3 business days. Please give us time to pack your order. • First Class shipping takes between 5-15 business days, • Priority Mail shipping will be between 3-5 business days, • Express Shipping is 1-2 business days. • Orders ship between 24 & 72 hours of the order being placed. Once again, please note our shipping department is closed on weekends. Additionally, please double check that you have submitted the correct shipping address, we are not responsible for mis-deliveries or lost packages due to address errors; it is the sole responsibility of the customer to ensure they’ve entered the correct information. • For shipping/delivery related questions while orders are in transit please reach out to the appropriate carrier. (USPS/UPS/FedEx) • All orders not labeled as “Pre-Order” will ship within 24-72 hours of placing the order. • Tracking will be given to the CUSTOMER within 24-72 hours. Orders are packed & shipped the following day. • We are not responsible for items lost in transit, items sent to the wrong address, customer is responsible for filing claim with shipping company. • We are no responsible for items damaged in transit, unless there was a packaging error on our part. • We encourage to make a video of you opening the package. HIGHLY ENCOURAGE if box has noticeable damage from shipping.

Return Policy

• All products are “as is” and are disclaimed from the warranties of merchantability and fitness for particular purpose. If you believe you have received a defective product, please contact us at our email address; woodysglassgallery.help@gmail.com for further assistance. • If you choose to exchange your product for a different one, you may do so, but you must cover return shipping charges. Merchandise must be returned within 7 days. • Items must be in their original form (NOT used or altered). Used items are not returnable. • We reserve the right to refuse a refund or exchange if the items show any signs of wear, use, or alterations. We are not allowed to take back used products, please inspect & water test your product before use! • If you believe an item is defective please email woodysglassgallery.help@gmail.com before sending the item back. • We are not responsible for lost returns or exchanges. • Original shipping and handling charges are not refundable. • If the order has not shipped and you’d like to cancel it, we can only issue STORE CREDIT. • If the product is undamaged and you would like to return it, you can do so for credit ONLY within 7 days after you have purchased the product. Please repackage your item the way you received it to avoid damage during shipping, we are not responsible for broken/damaged exchanges & returns. • Customs/Import Duties for International Orders are NOT included in Shipping Price* • Prices Subject To Change*

Terms & Conditions

This site may contain typographical errors or inaccuracies and may not be complete or current. Woodysglassgallery.com therefore reserves the right to correct any errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information at any time without prior notice. Please note that such errors, inaccuracies or omissions may relate to pricing and availability, and we reserve the right to cancel or refuse to accept any order placed based on incorrect pricing or availability information. We apologize for any inconvenience, and will help make it right!